Terms & Conditions

Most of our items are made by hand in small workshops. Hands are not machines and the results of their work will vary slightly. This means they will feel and look different to pieces made in large factories. There will be small differences from one piece to another and this is not a fault but an inherent quality -which we love. All goods are supplied on the following conditions.

Order Confirmation
If the item is in stock we will pack and ship as soon as we have all the information we need. If we are making the order for you, the order will be processed/entered into production as soon as we have all the information required and goods will be supplied as per the order confirmation.

Delivery & Transport
All items will be sent out with the specified service and Sigmar cannot take responsibility for any actions taken by the delivery company. This includes delays and returns.

Claims
Any damage must be reported in writing within 4 days of delivery.

Returns
Sigmar does not accept returns unless there is a defect in the items or they are in some way faulty. The customer will be responsible for any shipping to return the item.